Gartner says worldwide SaaS revenue Is forecast to grow 21 percent in 2011

By Patrick Burnson, Executive Editor
July 17, 2011

Extracted 18JUL2011 from http://www.logisticsmgmt.com/article/gartner_says_worldwide_saas_revenue_is_f...

Worldwide software as a service (SaaS) revenue is forecast to reach $12.1 billion in 2011, a 20.7 percent increase from 2010 revenue of $10 billion, according to Gartner, Inc...

Gartner estimates that 75 percent of current SaaS delivery, as measured by revenue, could be regarded as cloud services, and this could exceed 90 percent by 2015 as the SaaS model matures and converges with cloud service models.

Customer relationship management (CRM) continues to be the largest market for SaaS. SaaS revenue within the CRM market is forecast to reach $3.8 billion in 2011, up from $3.2 billion in 2010. Gartner expects SaaS to represent nearly 32 percent of the CRM market’s total software revenue in 2011.